Abstract graphic showing a laptop with a user icon on the screen, surrounded by symbols of data security, folder, email, cycle arrows, and a network node, representing digital security and communication themes.

Personal service from the beginning

We listen to your needs and use our expertise to create managed IT solutions that work for you, grow with you and remain cost-effective. Through regular reviews of your systems and requirements, we ensure you have exactly what you need, nothing more and nothing less.

Technology can be overwhelming, but with New Solutions you have one accountable point of contact and clear, jargon-free answers.

Whether you need complete outsourced IT services or additional support for an internal team, we manage your technology so you can concentrate on running your business.

Managed IT services to support your operation

  • IT Support

    IT Support


    Access responsive IT helpdesk support, proactive monitoring and practical advice from a dedicated New Zealand service team. With three support tiers, we can tailor our service to your budget, IT requirements and business priorities.

  • Infrastructure

    Infrastructure


    On-premise, cloud-based or hybrid, we design managed IT solutions around your organisation’s operational and strategic requirements. We ensure every component integrates securely and provide ongoing management to improve performance and reliability.

  • Network Management

    Network Management


    Whatever the size or structure of your organisation, we create flexible, fully managed network solutions that keep your people connected. Get the speed, performance and reliability you need without paying for technology you will not use.

  • DATA BACKUP & RECOVERY

    Data Backup & Recovery


    Keep your business information protected with monitored backup solutions tailored to your environment, whether your data is on-premise, offsite or in the cloud. Our services include automated backups, redundancy and practical disaster-recovery planning.

  • Cloud Phone Solutions

    Cloud Phone Solutions


    Enjoy the straightforward management and dependable service of a cloud-based business phone system. Our solutions include flexible licensing, implementation, staff training and ongoing local IT support.

  • Meeting Room Solutions

    Meeting Room Solutions


    Improve collaboration with reliable video-conferencing and meeting-room technology that integrates with your existing systems. We create a consistent, straightforward experience for productive team and client meetings.

  • Hardware Management

    Hardware Management


    Simplify hardware management with support covering procurement, configuration, maintenance and troubleshooting. We coordinate repairs, replacements and upgrades to keep your business equipment reliable and productive.

  • Software Management

    Software Management


    Let us oversee software updates, licences, renewals and patching. We manage security, performance, compatibility and continuity while reducing the administrative burden on your team.

  • Microsoft 365

    Microsoft 365


    Stay productive from almost anywhere with Microsoft 365. We provide licensing, migration, configuration, security and ongoing support, keeping your email, documents, contacts and calendars protected and accessible.

  • “We have found them to be very flexible – they work nights and weekends to fix problems and install upgrades to minimise disruption. They are also proactive and offer solutions to simplify our IT, whilst being mindful of our budget.”

    Elaine Hogg — Reproflex3

  • “New Solutions developed a solution that consolidated all components into an integrated and well- constructed process. They are extremely responsive to our requirements and take the time to understand the various complexities of our business. They take ownership of deliverables and we would have no hesitation in recommending them to any client wanting to find a sound, cost effective solution where the provider feels like an integrated part of their business.”

    Greg Ward — PCL Group

  • “Our partnership with New Solutions has been transformative. They are more than a service provider; they’re an essential part of our team. Their expertise and meticulous planning made our transition between two cloud services efficient and hassle-free.”

    Mel Blyde — Envelope

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Looking for an IT partner that just gets it?