Enjoy peace of mind with proactive IT support that protects your productivity and bottom line.

At New Solutions, IT support isn’t just fixing problems (though we do that very well), it’s working to ensure problems don’t happen in the first place. Automated processes are an important component, but so are our people who oversee those processes and provide personal support to your people.

We will keep your business running smoothly, securely, and without interruption.

Why choose New Solutions for Managed IT Support?

• Three tailored support tiers to fit your business priorities, budget, and IT needs.

• Business solutions are not one-size-fits-all and we’ve never met one who wants to pay for services they don’t need or won’t use. Our tiered subscription model caters to varying degrees of internal IT expertise and desire for budget predictability. Whichever support level you choose, you control your spend with transparent pricing and no hidden fees.

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  Need help choosing the right plan?
  Talk to our team for a free consultation.

• Access to a dedicated New Zealand-based service team.

  Our local support will proactively help your people learn to use any new services or

  hardware we provide and we’re standing by if they have issues with it down the track.

  Our support team and engineers look after only our clients; no outsourced help or service desks at New Solutions. We get to know you and gain a deep understanding of what’s important to your business and culture – the official version and the personal quirks.

• Proactive monitoring 24/7 that identifies and resolves most issues before they disrupt your operations.

  We combine automated monitors with personal oversight so we can pick up early indications of unusual activity and wherever possible act before it has a chance to become a problem. Our work behind the scenes means you can get on with yours.

  Many companies offer managed IT services; New Solutions is one of the few who also provide:

• Personal service from a team who gets to know you

• As much budget predictability as you want