IT Support

With our managed support service, we’ll take care of your IT needs so that you can get on with business. We tailor a plan that suits you; from planning and set-up to proactive support and ongoing maintenance. Together, we’ll design infrastructure to suit your organisation including on-premise, in the Cloud or a combination of both. Our fixed monthly costs provide financial predictability and we can scale to suit when your business grows. Best of all, our team is on call to troubleshoot, resolve issues and answer any questions (no matter how small) when they arise.

Network Management

With our fully managed networking management, we’ll help your business thrive. Whatever the size and make-up of your organisation, we’ll create a customised solution to keep your team connected – from head office to remote workers, wherever they are. Enjoy fast speeds, continuous connectivity and enhanced security, delivering better productivity across your company.

Infrastructure

Don’t let technological infrastructure cause you unwanted stress. Leave the expert planning to us. We’ll design a strategic IT solution customised to your organisation’s unique size, team and needs. Working to your vision, budget and individual way of operating, we’ll empower your business to thrive. We can partner with you at any stage of your journey – whether it’s initial IT infrastructure strategy, operating system or process reviews, configuration, audits and more. Our support starts with solution design through to future planning and ongoing maintenance.

Cloud Phone Solutions

Enjoy the simple management and uninterrupted service of a Cloud-based phone system. We’ll design the solution you need to ensure seamless communication across your organisation. Customised to your specific needs, you’ll enjoy intuitive tools, tailored features and enhanced productivity. Our solutions include flexible licensing, change management, staff training and ongoing support.

Software Management

We’ll help you keep on top of your software needs, removing the burden and admin from your team. Our software management service covers updates, licenses and patch management to ensure everything runs smoothly at your side. Security, performance, compatibility and continuity are no longer a problem with New Solutions in your corner.

Data Backup and Recovery

To keep your business running smoothly it’s critical to protect your data. We design a backup solution and strategy that suits the needs of your organisation; whether it’s on-premise, offsite servers or hosted in the Cloud. It’s also crucial to have recovery plans in place, should loss or disaster happen. We’ll design a rigorous plan to safeguard your precious data.

Meeting Room Solutions

Let us set up your boardroom and meeting rooms with the tech solutions you need to work with ease. Enabling you to conduct regular team and client meetings on-site, and with clients and workers accessing remotely, we ensure the user experience is consistent, hassle-free and always connected. Whether you need access and compatibility from PC, Mac or mobile, we’ll get you sorted with security as a core focus. Need to work on documents in real-time while mid-meeting?

Hardware Management

Take the worry and any headaches out of your company’s hardware management by leaving it to us. We’ll take care of everything from procurement to maintenance and troubleshooting. Our friendly team provides reliable and customised service and support to meet your team’s unique needs.

Microsoft 365

Microsoft 365 keeps you working anytime, anywhere with web-enabled access to email, documents, contacts and calendar on almost any device. We help your organisation transition with ease and enjoy seamless integration and accessibility along with enhanced security. With our team by your side, we can help your team make the move to Microsoft 365, improving productivity while drastically reducing licensing and maintenance costs.